These Terms of Use ("Terms") govern your access to and use of the BorrowBuddy website and services (collectively, the "Platform"), operated by BorrowBuddy. By accessing or using the Platform, you agree to be bound by these Terms, which form a legally binding agreement between you and BorrowBuddy. If you do not agree to these Terms, you must not access or use the Platform. These Terms are in addition to the general terms and conditions issued by Instamojo Research and Development Private Limited, available at instamojo.com/company/terms.

We may update these Terms at any time without notice. Continued use of the Platform after updates constitutes acceptance of the revised Terms. You are advised to review this page regularly for any updates or changes that may impact you.

Eligibility

To use the Platform, you represent and warrant that you: (a) are at least 18 years old; (b) are an Indian resident; (c) have full legal capacity and authority to agree to these Terms; and (d) possess all requisite licenses, registrations, rights, power, and authority to enter into these Terms. If you represent an entity, organization, or legal person, you confirm you have the necessary authority to bind such entity to these Terms.

Use of Services

You agree to use the Platform only for lawful purposes and in accordance with these Terms. To avail the services, you must create an account by setting up a username and password linked to your phone number and email address ("Account"). You are responsible for:

• Providing accurate, complete, and up-to-date information during account creation and transactions, and promptly updating your details if they change.
• Implementing reasonable measures to secure access to any device associated with the email address or phone number linked to your Account.
• Not engaging in fraudulent, illegal, or unauthorized activities, including but not limited to hacking, phishing, or any activity that violates Indian law or Instamojo’s terms.

BorrowBuddy reserves the right to verify the information you provide and may suspend your Account if such information is found to be false or in breach of these Terms.

Payment Terms

All payments on the Platform are processed securely through Instamojo, a trusted payment gateway. By making a payment, you agree to:

• Use valid payment methods supported by Instamojo, including credit/debit cards, UPI, net banking, and wallets, covering over 100 payment methods.
• Pay applicable transaction fees (e.g., 2% + ₹3 per transaction for domestic payments), which may be passed on to you. For high-volume transactions, customized pricing may be available upon contacting Instamojo.
• Comply with Instamojo’s terms and conditions, available at instamojo.com/company/terms.
• Provide KYC details (e.g., PAN, Aadhaar, business documents) as required for certain transactions to comply with RBI regulations and prevent financial fraud.
• Authorize BorrowBuddy and Instamojo to process underwriting documents to ascertain your eligibility for services, including payment aggregation.

Payments are subject to a maximum transaction limit of ₹1,00,000, which may be increased on a case-by-case basis upon request to Instamojo. Settlements are typically processed within 3–5 business days, subject to Instamojo’s settlement cycle. All payment data is processed and stored in India per RBI’s data localization regulations.

Prohibited Activities

You may not use the Platform to:

• Engage in illegal transactions or activities prohibited by Indian law or Instamojo’s terms, including money laundering, identity theft, or terrorist financing.
• Attempt to bypass security measures, interfere with Platform functionality, or engage in unauthorized access (e.g., hacking).
• Use automated tools (e.g., bots, scrapers) to extract data without prior written consent from BorrowBuddy.
• Infringe on intellectual property rights, distribute harmful content, or engage in activities deemed fraudulent or unauthorized by BorrowBuddy or Instamojo.

BorrowBuddy reserves the right to observe and track your activities on the Platform and report any suspected fraudulent, unauthorized, or illegal activities to relevant authorities. Violations may result in Account suspension, transaction declines, penalty fees, or legal action.

Intellectual Property

All content on the Platform, including text, images, logos, software, and other materials, is owned by BorrowBuddy or its licensors and protected by Indian and international copyright laws. You are granted a non-exclusive, non-transferable, non-sublicensable, royalty-free, revocable, and limited license to use the Platform and services in accordance with these Terms. You may not reproduce, distribute, modify, or create derivative works of our content without prior written consent.

Limitation of Liability

BorrowBuddy provides the Platform and services on an “as-is” basis without warranties of any kind, express or implied. To the extent permitted by law, BorrowBuddy is not liable for:

• Issues arising from Instamojo’s payment processing services or third-party services.
• Losses due to unauthorized access, technical failures, or force majeure events.
• Indirect, incidental, or consequential damages arising from Platform use.

BorrowBuddy makes no representations or warranties regarding the accuracy or completeness of third-party services integrated with the Platform. You are responsible for complying with the terms and conditions of such third-party services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be referred to and resolved by arbitration in Bengaluru, Karnataka, in accordance with the Arbitration and Conciliation Act, 1996. The parties shall mutually agree on a sole arbitrator within 30 days of a notice of dispute; otherwise, the arbitrator shall be appointed per the Act. The courts of Bengaluru shall have exclusive jurisdiction over any disputes.

Contact Us

For questions about these Terms of Use, contact:

• Email: support@borrowbuddy.in
• Phone: +91-7707832318
• Address: Nandpur, Sahnewal, Ludhiana, Punjab 141120, India